Salesforce consulting & implementation

Design the process. Then build the org.

Most Salesforce projects fail for the same reason: someone built the system before anyone designed how the company actually sells. We flip that. RevPal maps your revenue process first, then implements it in Salesforce so the org mirrors your real motion — not a generic admin template.

Strategy leads. The build follows. That is the difference between a CRM you fight and one you trust.

Step one

Process design

Stages, exit criteria, handoffs, forecast definitions, ownership.

Step two

Salesforce build

Architecture, configuration, Flows, migration, dashboards, adoption.

Sound familiar?

If two or more of these are true, your Salesforce is not the problem. The process underneath it is.

  • Sales, Finance, and the CEO quote three different pipeline numbers to the board.
  • Your forecast is a spreadsheet nobody fully trusts — including the person who built it.
  • Reps keep deals in email and Slack because the CRM does not match how they sell.
  • You inherited a messy org: dead fields, zombie automations, stages that mean nothing.
  • You are staring down a migration to Salesforce and you are afraid to press go.
  • Every report needs an asterisk before you can show it to anyone senior.
  • You have an admin who can build what you ask for, but nobody defining what to ask for.
Find my RevOps gaps

A great Salesforce build on the wrong process is just a faster way to be wrong

You can hire the best admin in the world. If nobody defined the process first, they will faithfully build the confusion you already have — hardcoded into fields, stages, and automation that is expensive to undo.

This is why “clean up our Salesforce” projects stall. The tooling was never the problem. The problem is that Sales, Finance, and the CEO each carry a different picture of how a deal really moves, and the org was built to please all three at once.

A pure strategy consultant hands you a beautiful process map and walks away before anything gets built. A pure dev shop builds fast against a spec no one pressure-tested. Both leave you holding the gap between the plan and the platform.

We start upstream and close that gap. Before we touch a single field, we get one agreement on how you actually sell: stages, exit criteria, handoffs, what a number means and who owns it. Then we build Salesforce to match that agreement exactly.

Process before build. Every time.

The RevPal Method

Five phases from “how we sell” to “the system that runs it.” Strategy and execution are not two vendors and a handoff. They are one continuous line, and we own all of it.

01Strategy

Diagnose

We run our diagnostic across your org, your pipeline, and your reporting. Where is the data breaking? Where do reps go around the system? Where do the numbers stop agreeing? You get a clear map of the gaps before anyone proposes a fix.

02Strategy

Design the process

We define how you actually sell: stages and exit criteria, lead-to-opportunity handoffs, forecast categories, ownership, and what each number means. This is a business conversation, not a config screen. The output is a process everyone signs off on.

03Execution

Architect in Salesforce

We translate that process into an architecture: object model, stages, fields, forecast structure, security, and automation design. You approve the blueprint before we build, so nothing gets hardcoded that should not be.

04Execution

Build & migrate

Configuration, Flows, dashboards, data cleanup, and migration — real Salesforce engineering by senior in-house people, not offshored tickets. When we move data, we move it without breaking pipeline or losing history.

05Execution

Drive adoption & govern

A build nobody uses is not done. We roll it out, train the team, and put governance in place, including for any AI we deploy. Then we keep watching the numbers so the system stays trustworthy as you grow.

What we actually do inside Salesforce

Full-stack Salesforce work — architecture through adoption.

Org architecture & cleanup

  • Object and data model designed to your revenue process
  • Untangling a messy, overgrown org
  • Field rationalization, page layouts, record types
  • Documentation so decisions are traceable

Forecast & pipeline

  • Pipeline rebuilt into one trustworthy model
  • Stage and exit-criteria redesign
  • Roll-ups and pipeline analytics leadership can act on

Quote-to-cash / CPQ

  • CPQ and quote-to-cash configuration
  • Pricing, approvals, and quoting workflows
  • A tighter path from opportunity to closed revenue

Migration & consolidation

  • HubSpot to Salesforce migration
  • Consolidating fragmented instances
  • Preserving data, dashboards, and rep workflows through the move

Reporting & dashboards

  • Executive, sales, and ops dashboards
  • Reports built on definitions everyone agrees to
  • Numbers that reconcile across teams — no asterisks

Automation & Flows

  • Salesforce Flow design and rebuilds
  • Removing brittle, undocumented automation
  • Process automation that matches the real motion

Data quality & dedup

  • Deduplication and merge strategy
  • Validation rules and data-entry guardrails
  • Ongoing data hygiene

Permissions & security

  • Profiles, permission sets, and role hierarchy
  • Access reviews and least-privilege cleanup
  • Security model aligned to how teams actually work

AI agents — governed

  • AI tooling for RevOps with kill switches, cost caps, and human review
  • Never autonomous ops running unsupervised on revenue data
  • Governance built in from day one

Examples of the work

Two engagements where designing the process first is exactly why the build held up.

Series B SaaS · ~80 employees

94%

forecast accuracy

Problem: a fragmented pipeline model with no single source of truth. Sales, Finance, and the CEO each quoted the board a different number.

What we did: designed one agreed pipeline and forecast process, then rebuilt it into a single trustworthy forecast system in Salesforce.

“For the first time, our number is the same number whether you ask Sales, Finance, or the CEO.”
Growth-stage MarTech · ~140 employees

0 days

pipeline downtime, zero deal loss

Problem: a five-year-old CRM instance that had to move without losing data or breaking how reps work.

What we did: migrated HubSpot to Salesforce, mapping the existing process before cutover so nothing that mattered got left behind. Every dashboard and rep workflow preserved.

More detail in our case studies.

Built for leaders in the messy middle

We work with CROs, VPs of Sales and RevOps, and founders at Series A–C SaaS. You are a fit if you are in one of these three spots.

You have a messy Salesforce org

It has grown into a maze and needs to be re-architected around how you actually sell today, not how you sold three funding rounds ago.

You are migrating to Salesforce

And you cannot afford to lose data, break rep workflows, or stall pipeline in the move. We map the process before cutover.

You need a forecast you can trust

One number your board, your Sales team, and your Finance team all agree on — with definitions everyone signed off on.

Find my RevOps gaps

Ways to work with us

Same senior in-house team either way. You pick the shape that fits the work.

FlexPal

Monthly retainer

Ongoing RevOps leadership and hands-on Salesforce execution. Best when Salesforce is a living system you need owned, not a one-time fix.

  • Ops Overflow — extra hands for a team underwater
  • Momentum Mode — steady strategy plus execution
  • RevOps HQ — fractional leadership running the function

ProjectPal

Fixed scope

For a defined build with a clear finish line: a HubSpot to Salesforce migration, a forecast rebuild, an org cleanup, a CPQ implementation.

  • Clear scope
  • Clear outcome
  • Defined timeline set with you

Hourly

Ad hoc

Targeted help when you just need senior hands on a specific Salesforce problem.

  • No minimum program
  • Senior people only
  • Scoped per request
Every engagement includes: direct Slack access · ad hoc calls when you need them · one-hour response SLA · meet your team before kickoff · work tracked openly · in-house delivery, no offshoring.

Why teams pick us

Process and build, under one roof

Not a strategy deck you hand to a dev shop. Not a dev shop building against a spec no one tested. Both, from the same accountable team, so nothing gets lost in translation.

Senior, in-house team

People who have done RevOps leadership, doing the work themselves. No offshoring, no junior ticket queue.

Reachable like a teammate

Direct Slack access, ad hoc calls, and a one-hour response SLA. You meet your team before kickoff, and work is tracked openly.

Governed AI, not autopilot

When we deploy AI agents for RevOps, they ship with kill switches, cost caps, and human review. Useful, and controllable.

Proof, not promises

94% forecast accuracy. A zero-downtime HubSpot to Salesforce migration. We would rather show you the work than pitch you the vision.

Questions leaders ask us

Admins execute changes, and a good one is worth keeping. What is usually missing is the layer above: someone defining the revenue process the org should model in the first place. We design that process and architect the build, then either build it ourselves or hand your admin a blueprint they can own. Most clients keep their admin and gain the strategy layer they were missing.

See where your revenue process and your Salesforce org disagree

Run the free diagnostic. You will get a clear map of the gaps between how you sell and how your system is built, and a straight answer on what to fix first.